Frequently Asked Questions | Plumbing & Heating Experts in Loughborough

An illustration of a burst pipe, a woman is attempting to fix the pipe

General Information

We cover Loughborough, Leicester, Derby, Nottingham, Coalville, Mansfield, Shepshed, Quorn, Hinckley and all surrounding areas across the East Midlands. If you are unsure whether we reach you, give us a call on 07496 993011 and we will let you know.

We work on both domestic and commercial properties, including family homes, rental and landlord properties managed by letting agents, and commercial premises such as offices, retail units and industrial spaces.

We are Gas Safe registered (registration number 639644) and Worcester Bosch accredited installers. We also hold F-Gas, LPG, CHAS, TrustMark, PAS 2030 and RECC certifications, so your work is carried out to recognised industry standards.

Booking is simple. Call us on 07496 993011, email info@gasrenewable.co.uk, message us on WhatsApp, or complete the contact form on this site. We will arrange a convenient appointment and provide a free, no-obligation quote where needed.

Boiler Services

A standard annual boiler service is competitively priced with no hidden costs, and we always confirm the price before any work begins. We also offer a membership plan from £360 per year that includes an annual service and priority support. Contact us for an exact quote.

We recommend servicing your boiler once a year. An annual service keeps it running safely and efficiently, helps prevent unexpected breakdowns, and is usually required to keep manufacturer warranties valid.

For a private homeowner it is not illegal to skip a boiler service, but it is strongly advised for safety and warranty reasons. Landlords, however, are legally required to arrange an annual Gas Safety check on gas appliances in rented properties.

Yes. DK Gas Professional is Gas Safe registered under registration number 639644. Every gas appliance we install, service or repair is handled by a Gas Safe engineer who can show ID on request.

Yes. We provide full installation and servicing of air source heat pumps across Loughborough and the East Midlands. Eligible homeowners may also access ECO4 funding towards the cost, which we can help you check.

Plumbing & Emergency Services

Yes. We provide 24/7 emergency plumbing cover across Loughborough and the surrounding East Midlands for issues such as burst pipes, leaks and loss of heating or hot water. Call 07496 993011 and we will respond as quickly as possible.

Yes. We provide free, no-obligation estimates for plumbing and heating work, with clear, upfront pricing and no hidden costs. Get in touch and we will arrange a quote that suits you.